Frequently Asked
Questions

Complify is purpose-built for SOX and Internal Audit. Unlike general AI tools, it follows audit methodologies, evaluates evidence against testing criteria, generates PCAOB inspection ready audit-ready workpapers, and provides complete traceability for every conclusion.

Complify is built for modern audit teams. Whether you’re an internal audit department at a Fortune 500 company, a lean SOX team at a growing public company, or a professional services firm performing controls testing for clients, Complify helps automate fieldwork while preserving auditor judgment and oversight.

Complify automates audit procedures across SOX and operational audits, including walkthroughs, control design and operating effectiveness testing (TOD/TOE), evidence review, workpaper preparation, ITGC and ITAC testing, user access reviews, SOC 1 analysis, reconciliations, key report testing, transaction testing, policy and compliance testing, and operational audit procedures. From planning through documentation, Complify produces auditor-ready workpapers while dramatically reducing manual effort.

Every conclusion generated by Complify is fully traceable to supporting evidence, testing procedures, and documented rationale. Auditors can review exactly how a conclusion was reached rather than relying on a black-box output.

Customers use Complify to reduce manual audit effort by up to 70%, accelerate testing cycles, improve consistency, and allow auditors to focus on higher-value judgment, investigation, and risk assessment activities.

No. Complify automates repetitive audit work while keeping auditors in control of review, judgment, exception evaluation, and final sign-off.

Customer data is never used to train public AI models. Complify only works with enterprise AI providers that do not retain customer data or use it for model training. Rather than relying on a single model, Complify leverages multiple leading AI models and dynamically selects the best model for each audit procedure to optimize accuracy, consistency, and performance.

Complify maintains a SOC 2 audit program and undergoes independent security testing. Data is encrypted in transit and at rest. Customers can deploy approved AI models, including Bring Your Own Model (BYOM), and can configure data routing requirements where needed.

Complify integrates with AuditBoard, Workiva, ServiceNow, Jira, Box, SharePoint, Google Drive, Okta, Microsoft Entra ID, SailPoint, SAP, Oracle, Workday, NetSuite, and other common audit and enterprise systems.

For existing controls, the easiest approach is to provide prior-year workpapers, sample evidence, testing procedures, and control descriptions. Complify uses historical workpapers to learn your team’s methodology and documentation style.

For new controls, we provide testing templates and can work with whatever documentation is available. Common evidence includes user listings, access requests, approval records, reconciliations, management review packages, Jira/ServiceNow tickets, testing evidence, system reports, SOC 1 reports, and supporting calculations.

Most customers can begin with as few as 3–5 controls and start evaluating results within days.